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Hopper 3 Activation & Diagnostics

Updated: 2/11/2016
– Guide screens added

Hopper 2 w/Sling (top) & Hopper 3 (bottom)

Hopper 2 w/Sling (top) & Hopper 3 (bottom)

Here’s the installation process of my Hopper 3 (+ two Joey 2.0s) on January 30th . . .

  1. If you’ve scheduled an install through DISH, check My Appointments on your DISH online account. I discovered that my installation tech was headed to the wrong location. (DISH, update your GPS):
    Quantum Install - Being in Two Places at Once

    Quantum Install – Being in Two Places at Once

     

  2. Tech swaps out the old DPP (DISH Pro Plus) WA LNBF on my 1000.2 dish with a DPH (DISH Pro Hybrid) WA LNBF:
    Installing DISH Pro Hybrid LNBF

    Installing DISH Pro Hybrid LNBF

     

  3. Install the new wiring:

  4. Initial Hopper 3 power up:

  5. Check Switch screens:
    058 Screen

    If this screen does not change after several minutes, check to see that the Solo Hub is connected to the first DPH LNBF connector.

    Check Switch 058 screen

    Check Switch 058 screen

    833 Screen

    Check Switch 833 screen

    Check Switch 833 screen

     

  6. If Check Switch is successful, then System Setup begins:Testing Installation
    System Setup > Testing Installation

    System Setup > Testing Installation

    Download Software
    After downloading, another Check Switch is performed. Then another software download.

    System Setup > Download Software

    System Setup > Download Software

    Pair Remote Control

    System Status > Pair Remote Control

    System Status > Pair Remote Control

    NOTE:
    Though a #50 remote control was supplied with my Hopper 3, my old #40 remote control worked as well:

    Remote Control #40

    Remote Control #40 (a photo of your remote is shown in settings . . . cool)

    Testing Connectivity
    In order to speed up the installation process, we postponed connecting to the Internet until after the Hopper 3 finished activation — so we let the connectivity “fail”.

    System Setup > Testing Connectivity

    System Setup > Testing Connectivity

     

    System Setup > Testing Connectivity

    System Setup > Testing Connectivity (letting it fail)

    Activate Receiver

    System Setup > Activate Receiver

    System Setup > Activate Receiver (call DISH)

     

    System Setup > Activate Receiver (done!)

    System Setup > Activate Receiver (done!)

     

Watch TV

New user interface (“Carbon”) programming guide screens:

Hopper3Guide_01

“Default” Guide screen (2.5 hours of programs shown)

Hopper3Guide_02_large text

“Large Text” Guide screen (2 hours of programs shown)

Hopper3Guide_03_blackonwhite

Black-on-White Guide screen

HOPPER 3 DIAGNOSTICS

The Hopper 3 Diagnostics looks to be more extensive and “easier” than previous Hoppers.

Diagnostics is accessed from Settings:

Settings > Diagnostics

Settings > Diagnostics

The Diagnostics screen has the following selections:

  • Receiver
  • Network
  • Dish
  • Whole Home
Diagnostics screen

Diagnostics screen

Diagnostics > Receiver > Status

The Issues selection looks like a great troubleshooting tool.

Diagnostics > Receiver > Status

Diagnostics > Receiver > Status

(Added 2/3/2016) Send Status checks phone and Internet connections along with the signal strengths of 4 transponders for each of the Hopper 3’s 16 tuners:

Hopper3_Install19_DiagnosticsReceiverStatus-SendStatus2

 

Diagnostics > Receiver > Settings

Lists parameters in these categories:

  • A – Guide and DVR
  • B – TV
  • C – Remote Control
  • D – Audio and Video
  • E – Notifications
  • F – Other
Diagnostics > Receiver > Settings

Diagnostics > Receiver > Settings

Diagnostics > Receiver > Tools

Careful! Some “nuclear” tools here . . .

Diagnostics > Receiver > Tools

Diagnostics > Receiver > Tools

Diagnostics > Network

Allows access to the following:

  • Reset Network
  • Network Details
    – Ethernet Top
    – Ethernet Bottom
    – MoCA
    – Wireless
  • Internet Settings
Diagnostics > Network

Diagnostics > Network

 

Diagnostics > Network > Network Details

Diagnostics > Network > Network Details > MoCA

 

Diagnostics > Network > Network Details > Wireless

Diagnostics > Network > Network Details > Wireless

Diagnostics > Dish

Diagnostics > Dish

Diagnostics > Dish (“Diagnostics”)

Diagnostics > Whole Home

Diagnostics > Whole Home

Diagnostics > Whole Home

 

Diagnostics > Whole Home > MoCA Summary

Diagnostics > Whole Home > MoCA Summary

 

Diagnostics > Whole Home > MoCA Details

Diagnostics > Whole Home > MoCA Details

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