Hopper 3 Activation & Diagnostics

Updated: 2/11/2016
– Guide screens added

Hopper 2 w/Sling (top) & Hopper 3 (bottom)

Here’s the installation process of my Hopper 3 (+ two Joey 2.0s) on January 30th . . .

If you’ve scheduled an install through DISH, check My Appointments on your DISH online account. I discovered that my installation tech was headed to the wrong location. (DISH, update your GPS):
Quantum Install – Being in Two Places at Once
Tech swaps out the old DPP (DISH Pro Plus) WA LNBF on my 1000.2 dish with a DPH (DISH Pro Hybrid) WA LNBF:
Installing DISH Pro Hybrid LNBF
Install the new wiring:
Initial Hopper 3 power up:
Check Switch screens:
058 Screen
If this screen does not change after several minutes, check to see that the Solo Hub is connected to the first DPH LNBF connector.

Check Switch 058 screen

833 Screen

Check Switch 833 screen
If Check Switch is successful, then System Setup begins:Testing Installation
System Setup > Testing Installation

Download Software
After downloading, another Check Switch is performed. Then another software download.

System Setup > Download Software

Pair Remote Control

System Status > Pair Remote Control

NOTE:
Though a #50 remote control was supplied with my Hopper 3, my old #40 remote control worked as well:

Remote Control #40 (a photo of your remote is shown in settings . . . cool)

Testing Connectivity
In order to speed up the installation process, we postponed connecting to the Internet until after the Hopper 3 finished activation — so we let the connectivity “fail”.

System Setup > Testing Connectivity

System Setup > Testing Connectivity (letting it fail)

Activate Receiver

System Setup > Activate Receiver (call DISH)

System Setup > Activate Receiver (done!)

Watch TV

New user interface (“Carbon”) programming guide screens:

“Default” Guide screen (2.5 hours of programs shown)

“Large Text” Guide screen (2 hours of programs shown)

Black-on-White Guide screen

HOPPER 3 DIAGNOSTICS

The Hopper 3 Diagnostics looks to be more extensive and “easier” than previous Hoppers.

Diagnostics is accessed from Settings:

Settings > Diagnostics

The Diagnostics screen has the following selections:

Receiver
Network
Dish
Whole Home

Diagnostics screen

Diagnostics > Receiver > Status

The Issues selection looks like a great troubleshooting tool.

Diagnostics > Receiver > Status

(Added 2/3/2016) Send Status checks phone and Internet connections along with the signal strengths of 4 transponders for each of the Hopper 3’s 16 tuners:

Hopper3_Install19_DiagnosticsReceiverStatus-SendStatus2